Privacy Policy

Privacy Policy

Risen LTD
Effective Date: 21.01.2025
Website: www.risenfx.com

1. Introduction

Risen LTD ("Risen", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your information when you visit risenfx.com, open an account, or use any of our trading services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

2. Who We Are

Risen LTD is a financial services company providing online trading services in forex, CFDs, and related financial instruments.

For the purpose of applicable data protection laws, Risen LTD acts as the Data Controller of your personal information.

For privacy-related inquiries, please contact:
Email: support@risenfx.com
Website: www.risenfx.com

3. Information We Collect

We may collect the following categories of personal data:

3.1 Identification Information

  • Full name

  • Date of birth

  • Nationality

  • Government-issued identification (passport, ID card, driver’s license)

  • Selfie or liveness verification data

3.2 Contact Information

  • Email address

  • Phone number

  • Residential address

  • Country of residence

3.3 Financial Information

  • Bank account details

  • Payment method details

  • Deposit and withdrawal records

  • Transaction history

3.4 Technical Information

  • IP address

  • Device type

  • Browser type and version

  • Operating system

  • Login data

  • Trading activity logs

3.5 Compliance Information

  • Source of funds documentation

  • KYC/AML verification documents

  • Sanctions screening results

  • Risk profile assessments

4. How We Collect Information

We collect information:

  • When you register an account

  • When you complete KYC verification

  • When you deposit or withdraw funds

  • When you contact customer support

  • When you use our website (via cookies and tracking technologies)

  • From third-party identity verification and compliance providers

5. How We Use Your Information

We process your personal data for the following purposes:

5.1 To Provide Services

  • Open and maintain your trading account

  • Process transactions

  • Provide trading platforms and related services

  • Deliver customer support

5.2 Regulatory & Legal Compliance

  • Conduct KYC and AML checks

  • Perform sanctions screening

  • Comply with regulatory obligations

  • Prevent fraud, financial crime, and abuse

5.3 Business Operations

  • Improve website functionality

  • Analyze trading behavior for risk management

  • Monitor platform performance

  • Conduct internal audits

5.4 Marketing (Where Permitted)

  • Send promotional communications

  • Inform you of new features or campaigns

  • Provide newsletters

You may opt out of marketing communications at any time.

6. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract (providing trading services)

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (where required)

7. Data Sharing

We may share your information with:

  • Regulatory authorities

  • Banking institutions and payment processors

  • Identity verification providers

  • Liquidity providers and platform providers

  • Professional advisors (legal, compliance, auditors)

  • IT and hosting providers

We do not sell your personal data.

8. International Transfers

Your information may be transferred to and processed in jurisdictions outside your country of residence. Where such transfers occur, we implement appropriate safeguards to protect your data.

9. Data Retention

We retain your personal data for as long as:

  • Your account remains active

  • Required by applicable financial regulations

  • Necessary to resolve disputes

  • Required for AML record-keeping obligations

Retention periods may extend beyond account closure to comply with regulatory requirements.

10. Data Security

Risen LTD implements technical and organizational measures to protect your data, including:

  • SSL encryption

  • Secure data storage

  • Access controls

  • Multi-factor authentication

  • Internal compliance procedures

While we take reasonable steps to protect your data, no system can guarantee absolute security.

11. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic

  • Enhance user experience

  • Support marketing campaigns

You may control cookies through your browser settings.

A separate Cookie Policy may apply.

12. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact: support@risenfx.com

We may require identity verification before processing such requests.

13. Automated Decision-Making

We may use automated systems for:

  • Risk profiling

  • Fraud detection

  • Account approval processes

You may request human review where legally required.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on risenfx.com with a revised effective date.

Continued use of our services constitutes acceptance of the updated policy.

16. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact:

Risen LTD
Email: support@risenfx.com
Website: www.risenfx.com