Agreement to Open an Account

1. Introduction

This Client Agreement (“Agreement”) sets out the terms governing the relationship between RISEN LTD., operating under the brand name RisenFX (“RisenFX,” “the Company,” “we,” “our,” or “us”), and any individual, company, or legal entity (“Client,” “you,” or “your”) that opens a trading account, accesses our platforms, or uses any product or service provided by RisenFX.

By registering for an account, submitting personal information, depositing funds, accessing a trading platform, or placing a trade with RisenFX, the Client confirms that they have read, understood, and agreed to this Agreement, together with all related policies, disclosures, and terms referenced herein.

2. Legal Status

RISEN LTD. is registered in Saint Lucia under registration number 2025-00774, with its registered address at Office 2, Golf Course Lane, Cap. Estate, Gros Islet, Saint Lucia.

RisenFX provides online trading services in leveraged financial instruments, including but not limited to Forex, Commodities, Indices, Cryptocurrencies, and other Contracts for Difference (“CFDs”), through proprietary and/or third-party trading platforms.

All client accounts, trading accounts, balances, deposits, withdrawals, and trading activity are legally and operationally maintained with RISEN LTD. in Saint Lucia, unless a separate written agreement expressly states otherwise.

RISEN LTD. acts as the principal contracting entity for clients using RisenFX services. Any client relationship, account access, funding activity, trading activity, or withdrawal request is governed by this Agreement and the laws applicable to RISEN LTD. in Saint Lucia.

If RisenFX uses affiliated service providers, regional representatives, technology partners, payment processors, or other related parties, such parties do not act as the contracting entity for the Client unless expressly stated in writing. They do not assume responsibility for client accounts, trading balances, deposits, withdrawals, or trading losses.

3. Scope of Agreement

This Agreement applies to all dealings between RisenFX and the Client, including but not limited to:

Account registration and verification;

Trading activity;

Deposits and withdrawals;

Use of the RisenFX website;

Use of mobile, desktop, or web-based trading platforms;

Client communications;

Promotions, bonuses, or account features;

Any other product or service made available by RisenFX.

This Agreement should be read together with the following policies and documents, which collectively form part of the RisenFX legal framework:

Risk Disclosure Statement;

Leverage & Margin Policy;

Deposit Policy;

Withdrawal Policy;

KYC Verification Policy;

AML & CTF Policy;

Anti-Fraud Policy;

Privacy Policy;

Negative Balance Protection Policy;

Any additional terms, notices, or disclosures published by RisenFX.

4. Account Opening and Verification

All Clients must complete the required account registration, identity verification, and Anti-Money Laundering checks before their account may be fully activated or permitted to access certain services.

RisenFX may request documents or information to verify the Client’s identity, residential address, payment method, source of funds, or any other details required for compliance, fraud prevention, or operational purposes.

The Client agrees to provide accurate, current, and complete information during registration and throughout the entire client relationship.

RisenFX may suspend, restrict, or close an account if:

Verification is incomplete;

Documents are expired, inconsistent, unclear, or suspected to be false;

The Client fails to provide requested information;

The Company identifies suspicious, fraudulent, or prohibited activity;

The Client no longer satisfies eligibility requirements.

Clients must be at least 18 years old and must have the legal capacity to enter into binding agreements under the laws applicable to them.

5. Services Provided

RisenFX provides clients with access to online trading services, which may include:

Trading platforms and trading account access;

Market pricing and related data;

Execution of buy and sell orders on a non-advisory basis;

Deposit and withdrawal services;

Account management tools;

Client support services;

Educational or informational materials where available.

RisenFX acts on an execution-only basis. The Company does not provide personalized investment advice, financial planning, portfolio management, tax advice, or legal advice.

All trading decisions are made solely by the Client. The Client is responsible for determining whether any trade, product, strategy, account type, or level of leverage is suitable for their personal circumstances, experience, financial position, and risk tolerance.

6. Client Responsibilities

The Client agrees to:

Provide truthful, complete, and up-to-date information at all times;

Keep login details, passwords, and account credentials secure;

Accept full responsibility for all activity conducted through their account;

Monitor open positions, account balances, equity, margin, and exposure;

Maintain sufficient available funds to support open positions;

Understand the trading conditions and risks of each product before trading;

Use RisenFX platforms and services lawfully and in good faith;

Notify RisenFX immediately of any unauthorized account access or suspected security issue;

Avoid any trading behavior, account activity, or payment activity that may be abusive, manipulative, fraudulent, or unlawful.

The Client remains fully responsible for all trades, orders, deposits, withdrawals, instructions, and account activity conducted using their registered account credentials, whether authorized by the Client or not, unless caused directly by proven misconduct or negligence by RisenFX.

7. Trading Conditions

Trading with RisenFX is subject to the trading conditions published on the RisenFX website, client dashboard, trading platform, or other official Company communication channels.

Such conditions may include, but are not limited to:

Leverage levels;

Margin requirements;

Spreads;

Commissions;

Swap or rollover charges;

Trading hours;

Instrument availability;

Order execution rules;

Margin call and stop-out levels;

Contract specifications;

Minimum and maximum trade sizes.

RisenFX reserves the right to amend trading conditions at any time due to market volatility, liquidity conditions, risk management requirements, operational needs, regulatory expectations, or other circumstances deemed necessary by the Company.

Such changes may be made with or without prior notice, particularly where immediate action is required to protect clients, the Company, or market integrity.

8. Leverage and Margin

Leverage may be offered to eligible Clients in accordance with the RisenFX Leverage & Margin Policy and the trading conditions applicable to each account type or instrument.

The Client acknowledges and accepts that:

Leverage increases both potential profits and potential losses;

Small market movements may have a significant impact on account equity;

The Client is responsible for monitoring margin requirements at all times;

Positions may be automatically reduced or closed if margin levels fall below required thresholds;

RisenFX is not obligated to provide advance warning before margin-related liquidation occurs.

RisenFX provides Negative Balance Protection, meaning Clients cannot lose more than the funds they have deposited. However, this protection does not prevent the Client from losing all available funds in their trading account.

9. Deposits and Withdrawals

All deposits and withdrawals are processed in accordance with the RisenFX Deposit Policy, Withdrawal Policy, AML & CTF Policy, and any applicable payment provider requirements.

The Client acknowledges and agrees that:

Funds must be deposited from accounts, cards, wallets, or payment methods held in the Client’s own name;

Withdrawals must generally be returned to the same verified source or method used for deposit, where applicable;

Third-party deposits and withdrawals are prohibited;

RisenFX may request additional verification before processing a withdrawal;

Trading activity may be required before withdrawal approval for AML and anti-abuse purposes;

Withdrawals may be delayed or rejected where compliance concerns, payment provider issues, or incomplete verification exist.

RisenFX is not responsible for delays, fees, rejections, or processing issues caused by banks, card networks, blockchain networks, payment processors, intermediary institutions, or other third parties outside the Company’s control.

10. Fees and Charges

The Client agrees to pay all applicable fees, spreads, commissions, swaps, rollover charges, payment charges, or other costs associated with the use of RisenFX services.

Applicable charges may be displayed on the RisenFX website, trading platform, client dashboard, account terms, or other official communication channels.

RisenFX reserves the right to deduct any applicable fees, charges, negative adjustments, or outstanding amounts directly from the Client’s account balance.

The Company may update fees or charges from time to time, and continued use of RisenFX services after such updates constitutes acceptance of the revised charges.

11. Risk Acknowledgment

The Client understands that trading leveraged financial products involves significant risk and may result in the loss of all funds deposited into the trading account.

Market volatility, leverage, liquidity conditions, technical issues, pricing changes, and other factors may cause losses to occur quickly.

By entering into this Agreement, the Client confirms that they have read and understood the RisenFX Disclosure of Trading Risks and that they are financially and mentally capable of accepting the risks associated with trading leveraged products.

The Client further confirms that they are not relying on RisenFX for financial advice or any guarantee of profit.

12. Communication and Notices

Official communications from RisenFX may be delivered through one or more of the following methods:

Email sent to the address registered on the Client’s account;

Notices published on the official RisenFX website;

Messages displayed in the client dashboard or trading platform;

Phone, SMS, or other contact methods provided by the Client;

Support ticket or live chat communications.

The Client is responsible for ensuring their contact information remains accurate and up to date.

Notices sent to the Client’s registered email address shall be deemed received once sent by RisenFX, unless the Company receives a delivery failure notification.

13. Confidentiality and Data Protection

RisenFX collects, stores, processes, and uses personal information in accordance with its Privacy Policy and applicable data protection standards.

Client information may be used for purposes including:

Account opening and verification;

Compliance with AML, KYC, and fraud prevention obligations;

Providing trading and account services;

Processing deposits and withdrawals;

Communicating with the Client;

Meeting legal, regulatory, operational, or risk management requirements.

RisenFX takes reasonable steps to protect Client information. However, the Client acknowledges that no electronic transmission or storage method can be guaranteed to be completely secure.

14. Prohibited Conduct

The Client agrees not to engage in any activity that RisenFX considers abusive, unlawful, fraudulent, manipulative, or harmful to the Company, its systems, its clients, or market integrity.

Prohibited conduct includes, but is not limited to:

Opening multiple accounts to exploit promotions, bonuses, or account benefits;

Providing false, misleading, or incomplete information;

Using fake identities, stolen documents, or unauthorized payment methods;

Engaging in money laundering, terrorist financing, fraud, or identity theft;

Attempting to manipulate pricing, execution, latency, or platform behavior;

Using systems, bots, scripts, or strategies designed to exploit technical errors;

Interfering with RisenFX systems, infrastructure, servers, or platforms;

Abusing chargebacks, payment disputes, or refund processes;

Engaging in any activity that violates this Agreement or any RisenFX policy.

RisenFX may, at its sole discretion, suspend, restrict, terminate, reverse transactions, cancel profits, withhold withdrawals, or take other action where prohibited conduct is suspected or confirmed.

15. Relationship to Other Entities and Service Providers

RisenFX may use affiliated companies, regional representatives, payment partners, technology vendors, liquidity providers, platform providers, or other third-party service providers to support its operations.

Unless expressly stated in writing, such parties:

Do not hold or manage Client trading accounts;

Do not act as the contracting entity for the Client;

Do not accept liability for Client deposits, withdrawals, trading balances, or trading losses;

Do not provide brokerage or custodial services directly to the Client.

All Client claims, complaints, account matters, deposit issues, withdrawal issues, and trading-related disputes must be directed to RISEN LTD. as the principal contracting entity.

This clause is intended to maintain a clear separation between RISEN LTD., its service providers, and any related or supporting entities.

16. Termination of Agreement

Either the Client or RisenFX may terminate this Agreement by providing written notice.

RisenFX may immediately suspend, restrict, or terminate the Client’s account without prior notice if:

The Client breaches this Agreement or any related policy;

The Client engages in prohibited, abusive, fraudulent, or suspicious activity;

The Client fails to complete verification or provide requested documents;

The Company is required to do so for legal, regulatory, compliance, or risk management reasons;

The Client misuses any platform, promotion, account feature, or payment method;

Continued service would expose RisenFX to unacceptable risk.

Upon termination, any remaining eligible balance may be returned to the verified source of deposit, subject to AML review, outstanding fees, chargeback risk, open investigations, or other lawful deductions.

17. Limitation of Liability

To the maximum extent permitted by law, RisenFX shall not be liable for:

Losses resulting from market movements;

Losses caused by Client decisions, strategies, or trading activity;

Technical failures, platform interruptions, connectivity issues, or third-party service disruptions;

Execution delays, slippage, pricing differences, or liquidity shortages;

Indirect, incidental, special, punitive, or consequential damages;

Loss of profit, opportunity, business, data, or expected returns;

Actions taken by banks, payment providers, liquidity providers, platform providers, blockchain networks, or other third parties.

The Client agrees that any claim or remedy against RisenFX shall be limited to the actual available balance held in the Client’s trading account at the time the claim arises, unless otherwise required by applicable law.

18. Governing Law and Jurisdiction

This Agreement, together with all related RisenFX policies, is governed by the laws of Saint Lucia.

Any dispute, claim, or proceeding arising out of or relating to this Agreement, the Client’s account, trading activity, deposits, withdrawals, or use of RisenFX services shall be subject to the jurisdiction of the courts of Saint Lucia, unless RisenFX and the Client mutually agree in writing to resolve the matter through mediation, arbitration, or another alternative dispute resolution process.

19. Amendments

RisenFX may amend, update, replace, or modify this Agreement or any related policy at any time.

Updated versions may be published on the official RisenFX website, client dashboard, trading platform, or otherwise communicated to Clients.

Unless otherwise stated, changes become effective upon publication. Continued access to or use of RisenFX services after an updated Agreement or policy is published constitutes acceptance of the revised terms.

If the Client does not agree with any amendment, the Client must stop using RisenFX services and request account closure.

20. Entire Agreement

This Agreement, together with all policies, disclosures, terms, and documents referenced herein, constitutes the entire agreement between the Client and RISEN LTD. regarding the opening and use of a RisenFX trading account.

No statement, representation, communication, or understanding outside this Agreement shall amend or override its terms unless expressly confirmed in writing by an authorized representative of RISEN LTD.

21. Contact Information

RISEN LTD. – Compliance Department
Office 2, Golf Course Lane,
Cap. Estate, Gros Islet,
Saint Lucia

Email: support@risenfx.com
Phone: +1 (855) 792-8356